Become the business others try to imitate

Sync Stream is an Australian AI and automation agency delivering customised solutions that are tailored to streamline your processes and deliver measurable outcomes.

Results-oriented approach

At Sync Stream, we don’t believe in tech for tech’s sake. Every solution we deliver is laser-focused on driving your business forward, tackling real challenges, and achieving your goals with precision.

Ongoing optimisation

The AI landscape is evolving faster than ever—and so are we. Our commitment to continuous improvement ensures that our solutions adapt to the latest AI advancements, staying relevant and delivering lasting impact in this rapidly shifting environment.

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The process we follow

Discover

We identify your business challenges and goals to ensure our solutions are purpose-driven.

Map

We map your workflows, identifying inefficiencies and opportunities for automation.

Develop

We create and build custom AI and automation solutions tailored to your specific needs.

Document

We provide detailed documentation to ensure your team can maintain and optimise the solution for long-term success.

Where we are

We empower businesses to make smarter decisions through intelligent automation.  Our solutions drive efficiency, improve accuracy, and unlock new levels of performance.

Transform, empower, thrive

Our mission is to transform the way Australian SMBs operate by leveraging AI and automation to eliminate tedious tasks, enabling businesses to focus on growth, innovation, and meaningful work.

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A future of effortless efficiency

We envision a world where every SMB in Australia has an army of AI assistants doing the heavy lifting and grunt work, leaving more time for meaningful work and fewer hours worked.

The benefits of working with us

Business-led approach

Our process starts with your business objectives, ensuring that every solution we propose solves real problems and drives growth.

Long-term partner

We don’t just provide a service—we build long-term partnerships, supporting you with updates, improvements, and ongoing AI innovations.

Hassle-free install

Our solutions are designed to integrate smoothly with minimal disruption, so you can focus on what matters—growing your business.

Your solutions, built with the industry-leading tools.

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Meet our team

Our diverse team of experts brings together years of experience in technology, design, and business to deliver exceptional solutions.

Ben Satchwell

Co-Founder & Director

Since late 2022, Ben has specialised in AI development and automation. Helping organisations streamline operations and unlock efficiency gains.

With a background as a Product Owner in HR tech and prior roles as a CMO and Managing Director for SMBs, he brings technical skill and commercial insight to every engagement.

Quan Nguyen

Co-Founder & Technical Director

Quan supports businesses in automating workflows using low-code platforms such as n8n, integrated with AI services.

Previously, he worked as a freelance web developer and automation specialist for local Australian agencies, gaining hands-on experience in delivering practical solutions.

Harry Thanh

Automation Engineer

Harry focuses on workflow automation using low-code tools like n8n and Make.com, helping teams streamline operations.

With over 6 years of experience across UX design, and product automation, at companies like FPT Telecom, BearPlus, he brings a rare blend of design thinking and technical execution.

Gordon Xie

Automation Engineer

Gordon is an AI Automation Engineer specialising in LLMs and automating workflows with platforms like n8n and Make.com.

He brings a unique blend of strategic insight and technical execution through previous work as a Business Analyst in technology transformation projects.

Cutting through the AI hype to deliver real results

We focus on what’s possible and valuable for your business—tailored AI and automation solutions that solve real challenges and drive measurable success.