Privacy Policy
At Sync Stream, we are committed to protecting your personal information and ensuring compliance with Australian privacy laws. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
We collect personal information necessary to provide our services, including but not limited to:
- Your name, email address, phone number, and business details.
- Information you provide through our website forms, subscriptions, or direct communication.
- Usage data when you visit our website, such as IP address, browser type, and interaction with our content.
How We Collect Information:
- Directly from you when you contact us, subscribe to our services, or use our website.
- Automatically through cookies and similar technologies to improve your experience.
2. Use of Personal Information
We use your personal information to:
- Provide our services and products, including AI and automation solutions.
- Respond to your enquiries and requests.
- Improve our website, services, and customer experience.
- Send marketing communications, where you have consented.
- Comply with legal obligations.
3. Disclosure of Personal Information
We may share your information with:
- Third-party service providers, such as payment processors or hosting platforms, to support our operations.
- Law enforcement or regulatory bodies when required by law.
We will not sell or rent your personal information to third parties.
4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure servers, encryption, and access controls.
Despite our best efforts, no data transmission over the internet can be guaranteed to be completely secure.
5. Access and Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate, out-of-date, or incomplete.
To request access or correction, contact us at hello@syncstream.com.au
6. Cookies and Analytics
Our website uses cookies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings.
We may use third-party analytics tools, such as Google Analytics, to track and report on website traffic. These tools may collect and process your data in accordance with their privacy policies.
7. Overseas Disclosure
In some cases, your personal information may be disclosed to service providers located outside Australia. We take steps to ensure these providers comply with Australian privacy laws.
8. Marketing and Opt-Out
We may use your personal information to send you updates, promotions, and other marketing materials. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect from the date of publication.
10. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us: hello@syncstream.com.au
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