Transforming static HTML content into usable formats with AI

Client Overview

The client is a New South Wales Government department responsible for providing essential public services and information to citizens. Their operations rely heavily on digital infrastructure to ensure accessibility and transparency.

The Challenge

The department faced a significant challenge with an outdated website stored as static HTML files in a shared folder. These files were difficult to navigate, update, and repurpose. The lack of usability in their current format created inefficiencies for the team, who needed the content in a more accessible format, such as Word documents and .txt files. This was critical for ensuring broader usability and compliance with government accessibility standards.

"The static HTML files were simply not practical for our ongoing needs. We needed a way to modernise and repurpose this content quickly and efficiently," explained a project lead.

The Solution

Using AI and automation via Make.com, a workflow was developed to convert the HTML files into fully formatted Word documents and plain text (.txt) files.

The process included:

• Automating the extraction of content and metadata from the HTML files.
• Cleaning up and structuring the data to ensure accuracy and readability.
• Formatting the output into user-friendly Word documents with intact styles and headings, while also generating plain .txt files for additional accessibility.
• Quality assurance steps to ensure the final outputs met government standards.

This automation significantly reduced the time and effort required to process the files manually.

Results

• Accessibility and usability of the website content in both Word and .txt formats.
• The establishment of a scalable process for handling similar projects in the future.

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